Buyersi Support Hub

How can we help you today?

Browse the guides below to learn how to discover items, list your own posts, chat with buyers and sellers, and manage your Buyersi account on mobile or web.

Explore Help Topics

Step-by-step guides for every part of the Buyersi app experience.

Getting Started

Create your account, set up your profile, and choose the interests that shape your feed.

Discovering Items

Browse the feed, search by keyword or category, and find items near you with map search.

Posting an Item

Create a listing with photos, price, and location, and manage it from your store profile.

Messaging & Purchases

Chat directly with buyers or sellers, review order details, and complete a purchase.

Account & Safety

Manage notifications and settings, and use blocking and reporting tools to stay safe.

Favorites & Reviews

Save items you're watching, keep track of favorites, and leave reviews after a purchase.

Getting Started

Set up your account in a few steps.

Create your account

Sign up with your email or Google account from the app or buyersi.com to get started.

Choose your interests

Pick the categories you care about so your feed and search results are more relevant to you.

Set up your profile

Add a photo and your location so buyers and sellers can recognize and reach you.

Turn on notifications

Enable notifications so you don't miss new messages, offers, or updates on items you're watching.

Discovering Items

A few ways to find what you're looking for.

Browse your feed

Scroll the home feed for new posts, or check "For You" for items picked based on your interests.

Search by keyword or category

Use the search tab to look up items by name, hashtag, category, or type such as vehicles or real estate.

Search by location

Switch to map search to see items posted near you or in a specific area.

Visit a seller's store

Tap a seller's profile to view their store and see all the items they currently have listed.

Posting an Item

Ready to sell something? Here's how to list it.

Create a new post

Tap the "New Post" button, add photos, write a caption, and set a price and location for your item.

Edit or update a listing

Open a post you've created from your store profile to edit its details at any time.

Manage your store profile

Keep your store profile up to date so buyers know who they're dealing with.

Track interest in your post

See who's watching or favorited your listing, and check comments left by interested buyers.

Messaging & Purchases

Connect with a buyer or seller and complete a purchase.

Start a conversation

Message a seller directly from their post to ask questions before you buy.

Review your order

Confirm the item, price, and details on the order review screen before completing your purchase.

Leave a review

After a purchase, share a review to help other buyers and build trust with the community.

Stay updated

Check the notifications tab for new messages, comments, and activity on your posts and orders.

Favorites & Watching

Keep track of items you're interested in.

Save an item to Favorites

Tap the heart icon on any post to save it to your favorites for quick access later.

Watch a listing

Follow a post to get updates if the seller changes the price or details.

Account & Safety

Tools to help you stay in control and stay safe.

Manage account settings

Update your profile, notification preferences, and other account settings at any time.

Block a user

If someone is bothering you, block them from your settings to stop further contact.

Report a post or user

Use the report option on any post or profile to flag content that violates our guidelines.

Trade safely

Keep conversations in the app, meet in public places for local exchanges, and verify item details before you pay.

Still need help?

If you couldn't find what you were looking for above, reach out and we'll get back to you.

Contact Support

Send us a message about your question or issue and our team will follow up by email.

Email support@buyersi.com